Frequently Asked Questions

Find answers to common questions about air suspension, management, installation, and terminology.

General Questions

Quick answers about orders.

What is the warranty on my parts?

All parts include a warranty directly with Air Lift. All warranties are dealt directly with Air Lift.

View Air Lift full warranty notice here.

How do I register my system with Air Lift?

Simply fill out this from here.

How do I submit a warranty claim?

After you register your system directly with Air Lift, fill out this form here to open a warranty claim.

How long does it take to ship an order out?

Orders that are placed before 3PM EST will go out the same day. All orders after 3PM EST will go out following business day.

Can I change my order after it's placed?

As long the items have not shipped, we should be able to help. Reach out to us as soon as possible.

Will I have tracking?

All orders placed with us will have tracking. Tracking is normally available to view by the end of each business day.

How much is shipping?

All orders shipped to the lower 48 will have free shipping when the order is $300 or more. Any order $299.99 or less will have a flat rate $12 fee.

Any orders in the remaining area of the USA will have free shipping on all orders $1,500 or more. Any order $1,499.99 will have a $20 flat rate fee.

Air Suspension Questions

Common questions about air suspension, installation, and setup.

Is air suspension reliable?

Yes — when properly installed and maintained, air suspension can be a reliable option for daily driving and performance use.

Can air suspension be used in the winter?

Yes. Proper installation, regular inspection, and moisture management are important for cold-weather use.

What kind of maintenance is recommended for air suspension?

Periodically inspect air lines, fittings, wiring, mounts, and moving components, and keep the system clean and dry.

Where can I get air suspension installed?

You can have it installed by a qualified shop familiar with air suspension systems and aftermarket performance parts.

How much does the installation of an air ride cost?

Installation cost varies by vehicle, system complexity, and shop labor rates. Contact your preferred installer for a quote.

What is the difference between Slam Series and Performance Series?

These product lines are designed for different goals and use cases, including differences in ride quality, adjustability, and intended style/performance balance.

Can I install air suspension myself?

If you are comfortable with vehicle suspension work, wiring, and air management setup, self-installation may be possible. Many customers still prefer professional installation.

What is the difference between analog, manual and digital air management?

These management types differ in how air pressure and ride height are controlled, how much automation is available, and the level of precision and convenience offered.

What is the difference between air line sizes?

Air line size affects system response and airflow. Different builds may prioritize faster response or a different installation layout.

Do I need to buy an air management system?

For a full air ride setup, air management is typically required to control pressure and operate the system correctly.

What is a water trap and should I buy one?

A water trap helps manage moisture in the system. In many setups, it is a worthwhile addition for long-term reliability.

Terminology

Quick definitions for common air suspension terms.

Air bag / air spring

An air spring is the pressurized suspension component that replaces or works with a traditional spring.

Aired out

This refers to lowering the vehicle by releasing air from the suspension.

Bellows air spring

A bellows-style air spring uses a multi-lobed design commonly found in many air suspension setups.

Camber

Camber describes the inward or outward tilt of a wheel when viewed from the front or rear of the vehicle.

Camber plate

A camber plate is an adjustable top mount used to help fine-tune suspension alignment.

Check valve

A check valve allows air to flow in one direction and helps prevent reverse flow.

Compression damping

Compression damping controls shock or strut resistance as the suspension compresses.

Damping

Damping is the controlled resistance inside a shock or strut that influences ride and handling behavior.

Double adjustable

Double adjustable usually means compression and rebound damping can be adjusted independently.

ECU

ECU stands for electronic control unit and manages certain system functions in electronic setups.

Handling balance

Handling balance describes how the vehicle behaves through corners and how front and rear grip interact.

Leader line (hose)

A leader line is a hose section used in parts of the air management or suspension plumbing.

Manifold

The manifold is a central control component that directs airflow to the suspension corners.

Monotube shock/strut

A monotube design uses a single main tube and is often associated with consistent performance and heat management.

NPT

NPT is a common tapered pipe thread standard used in fittings and air system connections.

PTC

PTC usually refers to push-to-connect style fittings used with air line.

Rebound damping

Rebound damping controls shock or strut resistance as the suspension extends back out.

Ride height

Ride height is the vehicle’s suspension position and overall height from the ground.

Roll plate

A roll plate helps certain air spring designs articulate smoothly as the suspension moves.

Shock dyno

A shock dyno is a tool used to measure damper behavior and performance characteristics.

Sleeve-style air spring

A sleeve-style air spring uses a slimmer cylindrical design and is used in some suspension configurations.

Solenoid valve

A solenoid valve opens and closes electronically to control airflow in the system.

Spherical (ball) bearing

A spherical bearing is a joint used to allow angular movement and precise articulation.

Spring rate

Spring rate describes how much force is needed to compress the spring a given distance.

Stroke

Stroke refers to the total travel distance of a shock, strut, or air spring through its range of motion.

Tapered sleeve air spring

A tapered sleeve air spring is a sleeve-style design with a tapered profile for specific applications.

Twin-tube shock/strut

A twin-tube design uses an inner and outer tube and is common in many suspension systems.